Verify that you have entered the correct account info in mail settings." She did click OK. Starting last week wife had problem receiving email on phone and received message "Cannot get mail.
YOUTUBE RESETTING SMPT OS X MAIL MAC OS X
Provider - Optimum no firewall or antivirus, Mac v10.12.6, Thunderbird v68.42.2, smpt settings attached. html ( Mac OS X Snow Leopard) ( Mac OS X Lion / user pick'). Have rebooted computer and router several times. I have tried all solutions offered on Mozilla support site in regard to SMPT settings, server settings, change POP to POP3 or IMAP, etc. The "Done" button was never activated, stayed on retest and gave message "Thunderbird failed to find the settings for your email account."Įnded with Optimum stating to use the Optimum site for email and not Thunderbird. I tried changing them several times using directions from Mozilla site. I can go to the provider site (Optimum) and retrieve / send email, but not from Thunderbird (phone and iPad receive OK - direct from Optimum).Ĭontacted Optimum - My settings did not match what they said they should be. Starting yesterday we both are not receiving, or able to send mail on desktop computer. If your junk Mail filter is on and you’re still having issues it’s time to reset your Mail app with the following: 1. Click Junk Mail, then verify that Enable junk mail filtering is selected. She spoke to Verizon and Optimum and eventually started receiving mail, not sure what they did. First, you’ll need to check your settings to check if your junk mail filter is on with the following steps: 1.
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